Our commitment to the customer leads us to maintain a loyalty relationship beyond the installation of our products, the result of our service vocation.
Office / Warehouse
Years at your service
Great as always. I called and they came at the agreed time to do the mandatory check of the gas installation. On top of that there was a problem with one of the stoves that, if it had not been fixed, would have cut off the gas in the middle of winter … However, the technician bothered to solve it so that the result of the inspection was positive. 5 stars for JAG Alcaide!
Very happy with them. Being able to communicate with them on WhatsApp for me is an extra point (I am deaf). Despite having very little knowledge of both heater and air conditioning, they explain all the doubts you have and do not make you feel bad for not knowing. I would definitely call them back.
My heater broke and first I called another company that wanted to charge me 350 euros to fix it. Then I found JAG because of the good reviews. I called them and, to summarize, they fixed the heater for half the cost of the other guys. The technician was pleasant and quick to fix it. My only complaint is the time it took for the part to arrive (they said a few days and it took two weeks). But the most important thing is that it was an honest price company and they solved the problem with the heater.
Very happy with Alcaide, complex installation, they looked for the way to go out on the roof. The old taps were rectified, with complex work on the tube outlet. In addition, the 12-month payment method without interest. Needless to say, they respected the price of the budget given a long time ago. Not very talkative installer, but he had been in Barcelona for 2 years !!!, in the end I even showed him some saying, excellent work on finishing the tubes, leaving the boiler running at 9:30 a.m. from 9:15 p.m. that ended! . Speechless!